![]() People: leadership, talent management, culture, informal networks and communication. Structure: reporting structure, governance, roles and responsibilities, workforce size and location model. Strategy: vision, dynamic resource allocation, focus on the customer. Here our research looks at 48 practices grouped into 19 capability levers 3 The 19 capability levers are the independent variables in the regression analysis. McKinsey has been researching what drives agility and related performance outcomes for more than five years, collecting self-reported data for over 1,700 teams from around 75 organizations 2 Breakdown of organizations in the database by sector: financials, 53 percent consumer, 18 percent information technology, 9 percent industrials, 7 percent healthcare, 5 percent others, 6 percent. However, understanding exactly what drives performance is difficult, and the industry is full of anecdotal “silver bullets.” ![]() 1 Based on 1,321 projects in Numetrics industry software database. Our observations show that organizations that are agile, invest in talent, foster a strong culture of craftsmanship, and have deployed the latest engineering practices drive better digital outcomes-typically seeing up to 27 percent gains in efficiency, customer satisfaction, employee engagement, and operational performance as organizations work to value over just doing work. From navigating the global pandemic and hybrid work environment, to managing supply chain disruptions and inflation, the winners of tomorrow will be the organizations that harness the power of technology to adapt to changing environments. ![]() ![]() Organizations across all sectors are under increasing pressure to create value and deliver results. ![]()
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